Last updated: March 2026
1. Introduction SIWENA Ltd. (“SIWENOID”) is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).
2. Data Controller SIWENA Ltd. Budapest, Hungary Email: info@siwenoid.com Website: www.siwenoid.com
3. What Data We Collect
- Name and email address (via newsletter subscription form)
- Chat data (via JivoChat live chat widget)
- Basic usage data (via website cookies)
4. How We Use Your Data
- To send newsletters and product updates
- To respond to inquiries via live chat
- To improve website performance
5. Legal Basis We process your data based on your explicit consent (GDPR Article 6(1)(a)), given when subscribing to our newsletter or using our contact form.
6. Cookies Our website uses cookies for essential functionality and live chat (JivoChat). By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time.
7. Your Rights You have the right to access, correct, or delete your data, withdraw consent, and lodge a complaint with the Hungarian National Authority for Data Protection (NAIH) at www.naih.hu.
To exercise your rights, contact: info@siwenoid.com
8. Data Retention We retain your data until you unsubscribe or request deletion.
9. Third Parties We use MailPoet for newsletter management and JivoChat for live chat. Your data is never sold to third parties.
